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Recent Guest Comments - MAY 2010
Message from Phil Haller - General Manager
 In the past year alone, over 26800 families have enjoyed their annual holiday at Paradise Resort. While we can tell you how we feel about our resort, and we can tell you that we have been voted Best family Resort for 3 years in a row, the most important measure of how we are performing is from what our guests say. Overall, 97% of our guest comment cards from these mums, dads and kids, are glowing in their response to our facilities and our staff, and many of our guests return regularly to our resort. But to keep it realistic, we've also included the not so great.
These guest comments are important to us, as we use them to ensure that we are constantly improving and extending ourselves in our quest to create a Heaven for Kids and Paradise for Parents.
Please take a minute to hear exactly what our guests are saying about us. These comments have been taken directly from guest comment cards from the months of January 2010 and February 2010
Guest Comments
You can view examples of our guest comment cards [PDF 963KB] or alternatively the transcribed comments below.
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| Toni-Anne |
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20 Mar 10 |
| Affordable & family friendly...We will be back! |
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| Catherine |
3024 |
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17 Mar 10 |
| All staff have been fabulous from front counter to cleaners. All very friendly and happy to help and say hi. |
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| Elliot |
6065 |
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10 Mar 10 |
| We will definately be back and recommending to friends & family. Great value for money. Thanks for making our holiday great. A big thanks to all staff. |
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| Sasha |
4113 |
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18 Mar 10 |
| Thank-you for looking after us! |
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| Erica |
3400 |
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15 Apr 10 |
| Had a great stay. Loved the Kids Zone & so did our girls. We will be back & recommend |
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| Jeremy |
6173 |
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11 Apr 2010 |
| Excellent facilities for kids. Great value for money. Wonderful hotel. Would love to visit again soon. |
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| Leah |
2099 |
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18 Apr 10 |
| Housekeepers are great. All staff were very helpful - great customer service. Will definately be back :) |
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| Nicki |
4122 |
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13 Apr 10 |
| We had the best time we have ever had at PR. All I recommend the resort does is make some units available to be sold to public & put a school in the Zone 4 Kids becuase we never want to leave!! :) |
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| Ainsley |
4075 |
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22 Apr 10 |
| We had a fantastic time, Despite the franetic pace by the pool we managed to relax nicely. Our kids had a brilliant time. We met some lovely people. |
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| David |
6168 |
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8 Apr 10 |
| Our kids loved Zone 4 Kids & the pools. Loved the fire show...wonderful! Overall we were thrilled with our stay. |
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| Simmone |
2325 |
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11 Apr 10 |
| Our stay has been relaxing and stress free. Perfect location. I would certainly recommend to other families. Thanks for making our holiday a great one. |
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| Joanna |
4055 |
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24 Apr 10 |
| Liked the kiosk to book kids club. Liked to be able to eat & drink around pool. Loved the entertainment & cocktails. All staff were excellent. |
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| Kerran |
3805 |
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30 Apr 10 |
| Quality of food - well above average. Fantastic family resort. Rooms clean & comfortable though furnishing are dated. Will definately come again. Kids loved it. |
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| Melissa |
3356 |
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5 May 10 |
| Great place to stay we will be back for sure. Overall experience was fantastic. Sinbads, Twocan's bar, reception, service desk etc were great with customer service. Very friendly & approachable. |
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| Cheryl |
4370 |
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1 May 10 |
| Great place to stay...Told we were having a bunkhouse my kids went craxy with excitement. Many thanks it was out of this world. |
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| Denise |
4000 |
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2 May 10 |
| All in all very much enjoyed. Have only booked 1 night this time but will be back! Our 6 yr old had a blast & we got some couple time whilst he was in the club. |
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